Guarantee

I pride myself with hand designed hand painted quality products, Cacart stands behind ALL of the items sold on this site, any purchases made from another site due to a link are not under this guarantee. If for any reason, you are dissatisfied with a stock item, you can return it for a full 30 day refund (shipping and handling non refundable) ,or if for any reason we are unable to meet your specifications, or if a product is no longer available you will be contacted immediately, and promptly refunded any prepaid deposits.  Please inform Cacart Southwest Designs within 5 days of receiving merchandise if you are returning, to assure that the item is returned.   Custom orders are non refundable. For Custom Dinnerware, you will receive a sample plate for a cost of $17.50 plus shipping and you must approve this before I make your design .  NON Payment of shipping charges are NOT accepted as a reason for a refund - shipping charges must be paid before item is shipped.

All shipping is insured, please make certain  you receive the merchandise in good condition. If package is damaged in shipping refuse delivery and have delivery person note damage on delivery sheet. Sorry, returns or exchanges cannot be accepted without prior authorization. Please notify Jane Keller at (520) 908-0920 as soon as possible.

Shipping:  *We use USPS Priority Mailprioritymail.bmp (11302 bytes)insured and bubbled wrapped with lots of shipping peanuts

These are heavy poured therefore they become a heavy shipment, Postal rates vary according to weight and will be charged at time of shipment or online order.  See rates at time of online order.  Arizona Residents please add 7.5% tax

 **Additional shipping may be added to orders outside the Continental US and large quantity orders.
Please allow 4-6 weeks for creation and delivery.

Residence outside the U.S. please use our convenient Currency converter, to determine equivalence to US Currencies.
International Orders Welcome!!,

Orders/Payments:

MAIL IN and On Line ORDERS
You decide. If you feel comfortable mailing in payment with your order, or proceeding to our secure on line payment form. Feel free to choose. We accept Checks( checks will be deposited and cleared before shipping), Money Orders, Visa & MasterCard, American Express and Discover.

Yes, We accept Visa/MasterCard/Discover/American Express. mastercard.jpg (1724 bytes)discover.gif (1662 bytes)visa.gif (1337 bytes)

Cacart Southwest Designs offers digitally encrypted ordering using the accepted SSL method of security.  your order will be sent to us using a secure method of transfer.

Shop with confidence on our site! We encourage you to only use sites that are digitally secure, like Cacart Southwest Designs. It gives you, and us, confidence when entering credit card and other information. All information is kept confidential once your order is processed we will only keep email information, this is to inform you of new pieces added to this site.

Residence outside the U.S. please use our convenient Currency converter, to determine equivalence to US Currencies. International Orders Welcome!!

Call  Jane at (520) 908-0920 or  Email me for more information.


Please feel free to contact me if you have a special request, need more information, have comments, or would like to inquire about international shipping rates. Send Email and I will respond as soon as possible. 

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